KB was such a big help to me, he extended himself way beyond what I expected.  He made me feel as if I was his only customer.  He would call exactly when he said he would as if he had some kind of an alarm.  He made sure I was aware of everything that was to be done.  When I was in a dilemma and did not know if or when the insurance was coming to review the claim, KB was very understanding and did not make the situation worse for me, he was very compassionate knowledgeable and concerned.  I must mention that without Josh being sympathetic to me in my dilemma, he insisted that I not give up and try one more time to get a claim with the insurance company, and IT WORKED!  I appreciate Brian and Scott who also sympathized with me during my dilemma and provided assistance and advise.  I have bought several cars from World, I recommend this auto dealer to family and friends, and I never go anywhere else.  Thank you all so very much and God bless.