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World Hyundai Matteson3September 18, 2010

This is not good

by stephen ring (Huntley, IL) on September 18, 2010
Department: Sales

I have not had a good experience with this dealership and would not reccommend it to anyone.  The sales person was good, however, unable to execute on the deal without getting the General Manager (Tom) involved.  Tom works this business as a game and is looking to screw you any chance he can.  Provide them with an amount you are looking to spend and they will not even come close to hitting your number.  He will waste your time and when you have had enough and decide to leave... He will call you back and hit your number.  I guess you just need to walk into this dealership with the mentality that you will just walk out after 5 minutes and then they will sell you a car. 

Our reply

This should not have happened as described. We are normally able to negotiate a fair deal in a matter of minutes. I apologize for the long inconvenience that you had to experience with your sales person. In defense of Tom I can say that he has helped thousands of customers in the past successfully so it is disappointing that he was unable to help you. Again I am sorry for your poor visit.

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World Hyundai Matteson

5337 Miller Circle Dr
Matteson IL 60443
(708) 983-6599

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