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World Hyundai Matteson2April 23, 2015

Tawana B. of Matteson IL

by Tawana Blackmon (Matteson, IL) on April 23, 2015

I would like to say that my rating would be higher if not for Jerry Davis, I came in looking for a vehicle that would accomodate my family and that I got but what I didn't bargin on is the lies, deceit and lack of follow up, being a divorced mother of 4 raising my children alone and working a fulltime job my credit is not the best however that does not give anyone a right to take advantage of a person that's obviously trying to take care of her fmaily, I was told by Jerry that the squealing coming from the vehicle was because it had just been washed and yes i'm not a car person but i metioned brakes and come to find out that's exactly what it is bad brakes also the vehicle had a bad battery in it Ive only had the vehicle for 2 months and i'm coming out of pocket already that's ridiculous, I tried calling Jerry 2 weeks after getting vehicle and all I got was the run around asked several times about extended warranty he said he would get back to me never did, every time I called he claimed not to be in office a few times I called dealership direct and asked for manager no one ever called me back, due to personal things in my life that have had to have my attention I havent gotten back into the dealership but I will soon, but buyer beware I cant speak on the other salesman but Jerry Davis seems to only care about his commision, whats funny is I work a job that is partly commision myself but because of my morals and care for others I would never lie to line my pockets!!!

Our reply

Thank you so much for giving us the opportunity to help.  We are sorry for the inconvenience, but are so happy Duane was able to take care of everything for you. Our goal is to see our customers happy not only with their vehicle, but also with us here at World Hyundai. We can't express how much it means to us that not only did you give us the chance to rectify matters, but also for taking the time to write a follow up review.  SENDING A HUGE THANKS!!!  

We are always here to help.  Don't hesitate to reach out to Duane or any one of our team members should you ever need anything down the road.  

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World Hyundai Matteson

5337 Miller Circle Dr
Matteson IL 60443
(708) 983-6599

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