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World Hyundai Matteson1January 9, 2013

Mike M. of Michigan City IN Reviews World Hyundai Matteson

by Mike Milburn (Michigan City, IN) on January 9, 2013
Salesperson:
Department: Sales

I was lied to by HOLLY in the Finance Department whereby she blatently told me I would leave with the car of my choice.  I explained to her my credit was poor, her answer was do not worry we will get you into a car I promise you.  By the way this conversation was being heard by my landlord at that time, this was to make sure there was an independant witness to the conversation.  I again re-iterated that my credit was poor again holly said the only way you won't get a car is if you do not like any of the models we offer.

I travelled all the way from Michigan City Indiana to your establishment and was dropped of by my landlord who said see you when you get back with your car.

I met with Steve Atchison who did his damdest to get me a car, but explained that due to certain circumstanses he was not able to get me a car.  I said great how the hell do I get home, he replied he would have a porter take me home.

I can assure you I left your dealership with the lousiest taste in my mouth and have never been so frustrated at being lied to and misled into thinking I was going to oo home with the car of my choice, which by the way was only $5,678.  Not a brqand new car but a car ideal for my situation and the work I do.

I recommend that your staff do not and I repeat do not guarantee a person that they will go home with a car no matter what their credit is like.  This makes your company look bad and I can assure you you can lose more prospective customer from the words of one upset dissapointed person who was lied to.

I would be very interested to see if anyone reads this and responds.

 

Respectfully

 

Mike Milburn

(219)809-7728


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World Hyundai Matteson

5337 Miller Circle Dr
Matteson IL 60443
(708) 983-6599

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