Erik is a very conscientious salesperson.  He always followed through on everything he promised, returned phone calls, and worked his hardest to help us out in our transaction.  While his knowledge of the Hybrids was lower (because they were new), he took the time to make sure he found out the correct answers instead of making something up like some salespeople do.

Common sense things sometimes eluded him, like offering us water after looking at cars on the lot in 90 degree weather. 

Overall, I would definitely recommend Erik to others and feel I can call him for anything.