EDWIN - SALESPERSON

JOHN - FINANCIAL MGR

BOTH OF THE ABOVE SALES / FINANCIAL WERE AWESOME TO US AND OUR BOYS.  THEY WERE WILLING TO WORK WITH US TO MAKE SURE WE GOT THE CAR WE WANTED AT THE CLOSEST POSSIBLE PAYMENT.  I WOULD DEFINATELY RECOMMEND TO THEM.

ON THE OTHER HAND - TERI THE SALES MANAGER TOLD US OVER THE PHONE THAT SHE COULD SELL THE CAR TO US FOR AN OUT THE DOOR PRICE OF $19,200 AND WHEN WE ARRIVED, WE WERE TOLD THAT WAS NOT POSSIBLE.  THIS IS QUITE A DISAPPOINTMENT SINCE SHE WAS WELL AWARE THAT WE NEEDED OUR PAYMENT TO BE UNDER $400 AND THAT WE WERE INTERESTED IN ANOTHER DEALERSHIP.  THE CONSTANT PHONE CALLS, I FOUND TO BE REALLY ANNOYING.  THIS DEAL WAS VERY VERY CLOSE TO NOT HAPPENING BECAUSE OF THIS SALES MANAGER NOT BEING ABLE TO KEEP HER QUOTE.  CONVENIENTLY, SHE LEFT WHEN WE CAME TO PICK UP THE CAR - EVEN THOUGH SHE MADE SURE TO CALL US TO VERIFY THE APPOINTMENT.   EDWIN HAD THE DEAL UNDER CONTROL, AND PROBABLY WOULD HAVE BEEN FINE WITHOUT HER!

BAD REVIEWS TRAVEL FASTER THAN GOOD REVIEWS - BE CAREFUL TERI, YOU ALMOST BLEW IT FOR THE REST OF YOUR TEAM!

NORA WENDT