I had a wonderful experience. Since this is the first car I purchase on my own, Chris made this very easy. Even though it was not the car I intended to get he made sure to find me something that would be safe and work for me and my family. He was very helpful and he had great product knowledge.  And most of all he wasn't pushy and he was willing to work with my situation. And those are key points in a sale and customer service to me!!!