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World Hyundai Matteson1October 21, 2019

Karen D. of Matteson IL Reviews World Hyundai Matteson

by Karen Delaney (Matteson, IL) on October 21, 2019
Department: Service
Extremely unprofessional poor customer service from the service department. The sevice manager refused to get on the phone to speak with me. My vehicle was brought in for service and was stated to me that I would need a new aalternator. After sitting for 6 hours, and asking to speak to a manager, I was told my vehicle couldn't be repaired because the wrong part was ordered. Unacceptable behavior and customer service. The ball was dropped and there should have been communication to me that they screwed up. Noone in the service department is taking responsibility for lack of communication.

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World Hyundai Matteson

5337 Miller Circle Dr
Matteson IL 60443
(708) 983-6599

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