Service Department Reviews
(Show all)Franfort IL Customer Praises Sales and Service Departments
Just wanted to RAVE about Ken Teel in the Service Department. Since I've purchased My 2011 Hyundai, Sonata...I've had it serviced for oil change, car washes, Ken has taken Great Care if ne, He knows his stuff and with great care and service....I could never ask for anything more. I will definitedly purchase my next car at World Hyundai. Also Ken Aboot was my salesman and in a previous review I wrote the same thing about Ken. He truly was not a "pushy" salesman but also extremely helpful about every facet of the car.Thanks World Hyundai!
Thank you so much for your kind words! The World Hyundai Matteson family strives to work together as a team and we look forward to seeing you again soon!
World Hyundai Matteson
World Hyundai Salesman Pleases Park Forest Customer
Bob is very professional and very helpful. I feel very comfortable when I bring my car in for service. He keeps me informed on what is going on.
The service department is the best with people like Bob and KB and I will keep bringing my car in for service because of them.
Thank you Bob......
Thank you for your kind words! We look forward to seeing you again at World Hyundai Matteson!
World Hyundai Matteson
Minooka IL Customer Praises Salesman
Ken is great at his job. He makes sure you have a clear understanding about your vehicle before he returns it to you.
Thank you for the comment! We will pass it along to our sales department!
World Hyundai Matteson
Orland Park IL Customer Puts World Hyundai Matteson at the Top of the List
AS ALWAYS WORLD HYUNDAI IS THE BEST =-) PAUL IS ALWAYS HELPFUL, CONSIDERATE, & THROUGH!
AWESOME!
Thank you for your kind words! We value our repeat customers and look forward to seeing you again at World Hyundai Matteson!
World Hyundai Matteson
Park Forest IL Customer Experiences Another Informative Visit
SERVICE HERE IS ALWAYS ABOVE THE STANDERD. I HAVE NEVER LEFT HERE DISATIFIED OR INFORMED.
The sales staff at World Hyundai Matteson is trained to provide the best customer care and we thank you for acknowleding it! We look forward to seeing you again!
World Hyundai Matteson
Tinley Park IL Customer Enjoys Sales and Service at World Hyundai Matteson
I ALWAYS HAVE PROMPT GREAT SERVICE HERE-BOUGHT MY CAR HERE BECAUSE OF THE GREAT SERVICE PEOPLE-WILL CONTINUE TO BUY & SERVICE HERE!
We are grateful for your time and your feedback. We look forward to serving you now and in the future. We would be honored to serve your friends and family as well.
World Hyundai Matteson
Chicago Heights IL Customer Thankful for All Around Effort
MY SERVICE FOR TODAY WAS CURTIOUS AND TIMELY. THE SERVICE MANAGER AND THE OTHER TECH WERE GREAT!
All of the employees at World Hyundai Matteson are here to help. We are thrilled you were happy with your experience and look forward to seeing you again!
World Hyundai Matteson
Monee IL Customer Appreciates Fast and Effective Staff
VERY GOOD PROMPT
Thank you for your comment! Customer satisfaction is our main focus and we're glad you were happy with your experience!
World Hyundai Matteson
Calumet Park IL Customer Pleased with Helpful Staff
THE SERVICE WAS GREAT!! BOB WAS VERY FRIENDLY AND FUNNY!! GOOD START TO MY MORNING :-)
Thank you for your kind words! Please feel free to contact us any time regading any new or used vehicle questions.
World Hyundai Matteson
Tinley Park IL Customer Thankful for Fast and Resourceful Sales Team
THE SERVICE WAS FAST FRIENDLY!
World Hyundai Matteson loves to hear feedback from our guests. We will certainly share your thoughts with our team. We really appreciate you!
World Hyundai Matteson
World Hyundai Team Saves the Day
To the owner Scott Falcone, service director Josh Galiher, general manager Tom Primbas, I would like to take this time out to share my experience with Ken Teel. My story is this. I just moved to Matteson, about 1 1/2 years ago. I had a 2003 Nissan Altama, which was in good condition. I had spoken to one of your sales reps in regards to trading my car in. But things did not work out. 2 weeks later I traded my car with Grossinger Hyundai in Lincolnwod, Il for a 2008 Hyundai Sonata Limited. What a huge mistake that was. About a month ago my daughter was driving the car when the front tire blew out and the car went out of control. She desperatly did her best to take control of the car and the front wheel hit the curb causing all kinds of damage to the car. I called back to the dealership to inquire on this tire that had blew out and the guy I bought the car from blew me off. He basically was not trying to take any responsibility at all. And all I wanted to know was what kind of maintenance work had been performed on the car before I purchased it. And if they had check the tires throughly because the spare was no good when a passbyer tried to help fix the blew out. So I went two weeks without a car walking back and forth to the train station. Neighbors picking me up when they could to take me to the train station in the mornings. This was a huge inconvenience. I remebered coming to this dealership to look at a car, even though I did not purchase one from you all. I felt that you all would know a lot about my car being that you sale Hyundai's. So I called the service department spoke with Ken who turned out to be my guardian angel. He and I spoke almost everyday that my car was in your shop. He kept me abreast of everything he was doing. I was able to get a loaner car which saved my life. Remeber I just moved out to Matteson, Il only a year ago so I was not use to walking in the dark, with no sidewalks. I am a city girl. Ken, I am not sure if this letter is enough to express how grateful I am to have gotten you on the phone that day I called, but I just want your managers, supervisor, and the owner to know how well you treated me and how you extended your arms to assist me in this terrible situation. I will nevr forget you Ken Teel, you are a beautiful person and keep doing an excellent job there at the dealership. Servicing, and helping people that calls or come through the doors. You will be rewarded greatly! Sorry for such a long letter.
Thank you so much for your kind and thoughtful comment! We all strive to make every customer feel valued and appreciated at World Hyundai and look forward to working with you again! We are lucky to have you as a customer.
Best,
Scott-Dealer
World Hyundai Matteson
EDWARD H. of Matteson IL Reviews World Hyundai Matteson
Enter your review hereBROUGHT MY NEW 2011 SONATA IN TO HAVE BOB PUT NEW PIN STRIPPING ON .HE DID A BEAUTIFUL JOB PLUS HE CLEANED THE OUTSIDE AND INSIDE ,THE CAR LOOKED BETTER THAN WHEN I GOT NEW.GREAT JOB.
THANKS VERY MUCH
ED HELMOLD
World Hyundai Matteson
JOHN B. of Park Forest IL Reviews World Hyundai Matteson
SERVICE MAN WAS POLITE & GENIAL. MY CAR WAS BROUGHT IN EVERY , AND IT WAS PROMPTLY ATTENDED TO. GREAT EXPERIENCE.
World Hyundai Matteson
DAVID S. of Monee IL Reviews World Hyundai Matteson
SERVICE WAS PROMPT AND COURTEOUS. I LIKE THE FACT YOU CHECK FOR ANY RECALLS ON THE CAR. THIS SERVICE WILL SAVE THE CUSTOMER PROBLEMS LATER ON! THANK YOU!
World Hyundai Matteson
LAKEYA M. of Homewood IL Reviews World Hyundai Matteson
BOB WAS VERY COURTEOUS AND HELPFUL! THANK YOU BOB :-)
World Hyundai Matteson
Lisa P. of Monee IL Reviews World Hyundai Matteson
awesome service today!!!
It was our pleasure to assist you with your purchase at World Hyundai Matteson. We look forward to seeing you in our Hyundai service department for your first oil change. Don't forget to to ask for your free car wash too!
World Hyundai Matteson
M.B. O. of Saint John IN Reviews World Hyundai Matteson
Great Job!!!!
World Hyundai Matteson
Shantell H. of Park Forest IL Reviews World Hyundai Matteson
I greatly appreciate the service i was given by the trained protessinal employees!
World Hyundai Matteson

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