Service Department Reviews

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Franfort IL Customer Praises Sales and Service Departments

by Nancy Triezenberg (Frankfort, IL) on January 25, 2012
Salesperson: Kareem Aboor
Department: Service

Just wanted to RAVE about Ken Teel in the Service Department. Since I've purchased My 2011 Hyundai, Sonata...I've had it serviced for oil change, car washes, Ken has taken Great Care if ne, He knows his stuff and with great care and service....I could never ask for anything more. I will definitedly purchase my next car at World Hyundai. Also Ken Aboot was my salesman and in a previous review I wrote the same thing about Ken. He truly was not a "pushy" salesman but also extremely helpful about every facet of the car.Thanks World Hyundai!

Our reply

Thank you so much for your kind words! The World Hyundai Matteson family strives to work together as a team and we look forward to seeing you again soon!


World Hyundai Salesman Pleases Park Forest Customer

by patti biasella (Park Forest, IL) on January 10, 2012
Salesperson: Bob Milne
Department: Service

Bob is very professional and very helpful.  I feel very comfortable when I bring my car in for service.  He keeps me informed on what is going on.

The service department is the best with people like Bob and KB and I will keep bringing my car in for service because of them.


Thank you Bob......

Our reply

Thank you for your kind words! We look forward to seeing you again at World Hyundai Matteson!


Minooka IL Customer Praises Salesman

by Stan Bailey (Minooka, IL) on December 7, 2011
Salesperson: Ken Teel
Department: Service

Ken is great at his job. He makes sure you have a clear understanding about your vehicle before he returns it to you.

Our reply

Thank you for the comment! We will pass it along to our sales department!


Orland Park IL Customer Puts World Hyundai Matteson at the Top of the List

by TIFFANY COOLEY (Orland Park, IL) on November 28, 2011
Salesperson: Paul Skinner
Department: Service

AS ALWAYS WORLD HYUNDAI IS THE BEST =-) PAUL IS ALWAYS HELPFUL, CONSIDERATE, & THROUGH!

AWESOME!

Our reply

Thank you for your kind words! We value our repeat customers and look forward to seeing you again at World Hyundai Matteson!


Park Forest IL Customer Experiences Another Informative Visit

by MICHAEL GREEN (Park Forest, IL) on November 28, 2011
Salesperson: Bob Milne
Department: Service

SERVICE HERE IS ALWAYS ABOVE THE STANDERD. I HAVE NEVER LEFT HERE DISATIFIED OR INFORMED.

Our reply

The sales staff at World Hyundai Matteson is trained to provide the best customer care and we thank you for acknowleding it! We look forward to seeing you again!


Tinley Park IL Customer Enjoys Sales and Service at World Hyundai Matteson

by JAN WAGNER (Tinley Park, IL) on November 28, 2011
Salesperson: Paul Skinner
Department: Service

I ALWAYS HAVE PROMPT GREAT SERVICE HERE-BOUGHT MY CAR HERE BECAUSE OF THE GREAT SERVICE PEOPLE-WILL CONTINUE TO BUY & SERVICE HERE!

Our reply

We are grateful for your time and your feedback. We look forward to serving you now and in the future. We would be honored to serve your friends and family as well.


Chicago Heights IL Customer Thankful for All Around Effort

by ELLEEN GRANT (Chicago Heights, IL) on November 28, 2011
Salesperson: Bob Milne
Department: Service

MY SERVICE FOR TODAY WAS CURTIOUS AND TIMELY. THE SERVICE MANAGER AND THE OTHER TECH WERE GREAT!

Our reply

All of the employees at World Hyundai Matteson are here to help. We are thrilled you were happy with your experience and look forward to seeing you again!


Monee IL Customer Appreciates Fast and Effective Staff

by DOUG LECIK (Monee, IL) on November 28, 2011
Salesperson: Ken Teel
Department: Service

VERY GOOD PROMPT

Our reply

Thank you for your comment! Customer satisfaction is our main focus and we're glad you were happy with your experience!


Calumet Park IL Customer Pleased with Helpful Staff

by MICHELLE PRICE (Calumet Park, IL) on November 28, 2011
Salesperson: Bob Milne
Department: Service

THE SERVICE WAS GREAT!! BOB WAS VERY FRIENDLY AND FUNNY!! GOOD START TO MY MORNING :-)

Our reply

Thank you for your kind words! Please feel free to contact us any time regading any new or used vehicle questions.


Tinley Park IL Customer Thankful for Fast and Resourceful Sales Team

by BRUCE BRODA (Tinley Park, IL) on November 28, 2011
Salesperson: Paul Skinner
Department: Service

THE SERVICE WAS FAST FRIENDLY!

Our reply

World Hyundai Matteson loves to hear feedback from our guests. We will certainly share your thoughts with our team. We really appreciate you!


World Hyundai Team Saves the Day

by Ernestine McCollum (Matteson, IL) on November 21, 2011
Salesperson: Ken Teel
Department: Service

To the owner Scott Falcone, service director Josh Galiher, general manager Tom Primbas, I would like to take this time out to share my experience with Ken Teel. My story is this. I just moved to Matteson, about 1 1/2 years ago. I had a 2003 Nissan Altama, which was in good condition. I had spoken to one of your sales reps in regards to trading my car in. But things did not work out. 2 weeks later I traded my car with Grossinger Hyundai in Lincolnwod, Il for a 2008 Hyundai Sonata Limited. What a huge mistake that was. About a month ago my daughter was driving the car when the front tire blew out and the car went out of control. She desperatly did her best to take control of the car and the front wheel hit the curb causing all kinds of damage to the car. I called back to the dealership to inquire on this tire that had blew out and the guy I bought the car from blew me off. He basically was not trying to take any responsibility at all. And all I wanted to know was what kind of maintenance work had been performed on the car before I purchased it. And if they had check the tires throughly because the spare was no good when a passbyer tried to help fix the blew out. So I went two weeks without a car walking back and forth to the train station. Neighbors picking me up when they could to take me to the train station in the mornings. This was a huge inconvenience. I remebered coming to this dealership to look at a car, even though I did not purchase one from you all. I felt that you all would know a lot about my car being that you sale Hyundai's. So I called the service department spoke with Ken who turned out to be my guardian angel. He and I spoke almost everyday that my car was in your shop. He kept me abreast of everything he was doing. I was able to get a loaner car which saved my life. Remeber I just moved out to Matteson, Il only a year ago so I was not use to walking in the dark, with no sidewalks. I am a city girl. Ken, I am not sure if this letter is enough to express how grateful I am to have gotten you on the phone that day I called, but I just want your managers, supervisor, and the owner to know how well you treated me and how you extended your arms to assist me in this terrible situation. I will nevr forget you Ken Teel, you are a beautiful person and keep doing an excellent job there at the dealership. Servicing, and helping people that calls or come through the doors. You will be rewarded greatly! Sorry for such a long letter.

Our reply

Thank you so much for your kind and thoughtful comment! We all strive to make every customer feel valued and appreciated at World Hyundai and look forward to working with you again! We are lucky to have you as a customer.

Best,

Scott-Dealer


EDWARD H. of Matteson IL Reviews World Hyundai Matteson

by EDWARD D HELMOLD (Matteson, IL) on November 16, 2011
Department: Service

Enter your review hereBROUGHT MY NEW 2011 SONATA IN TO HAVE BOB PUT NEW PIN STRIPPING ON .HE DID A BEAUTIFUL JOB PLUS HE CLEANED THE OUTSIDE AND INSIDE ,THE CAR LOOKED BETTER THAN WHEN I GOT NEW.GREAT JOB.

THANKS VERY MUCH

ED HELMOLD


JOHN B. of Park Forest IL Reviews World Hyundai Matteson

by JOHN BAUER (Park Forest, IL) on November 15, 2011
Salesperson: KB
Department: Service

SERVICE MAN WAS POLITE & GENIAL. MY CAR WAS BROUGHT IN EVERY , AND IT WAS PROMPTLY ATTENDED TO. GREAT EXPERIENCE.


DAVID S. of Monee IL Reviews World Hyundai Matteson

by DAVID SCHWARTZ (Monee, IL) on November 15, 2011
Salesperson: Ken Teel
Department: Service

SERVICE WAS PROMPT AND COURTEOUS. I LIKE THE FACT YOU CHECK FOR ANY RECALLS ON THE CAR. THIS SERVICE WILL SAVE THE CUSTOMER PROBLEMS LATER ON! THANK YOU!

 


LAKEYA M. of Homewood IL Reviews World Hyundai Matteson

by LAKEYA MOORE (Homewood, IL) on November 15, 2011
Salesperson: Bob Milne
Department: Service

BOB WAS VERY COURTEOUS AND HELPFUL! THANK YOU BOB :-)

 


Lisa P. of Monee IL Reviews World Hyundai Matteson

by Lisa Plumley (Monee, IL) on November 15, 2011
Salesperson: Bob Milne
Department: Service

awesome service today!!!

Our reply

It was our pleasure to assist you with your purchase at World Hyundai Matteson. We look forward to seeing you in our Hyundai service department for your first oil change. Don't forget to to ask for your free car wash too!

M.B. O. of Saint John IN Reviews World Hyundai Matteson

by M.B. Opat (Saint John, IN) on November 15, 2011
Salesperson: KB
Department: Service

Great Job!!!!


Shantell H. of Park Forest IL Reviews World Hyundai Matteson

by Shantell Heatly (Park Forest, IL) on November 15, 2011
Salesperson: Paul Skinner
Department: Service

I greatly appreciate the service i was given by the trained protessinal employees!


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World Hyundai Matteson

5337 Miller Circle Dr
Matteson IL 60443
(708) 983-6599

Average rating for
World Hyundai Matteson:
4.90 out of 5 stars.

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