Service Department Reviews from Country Club Hills, IL

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Elizabeth says we are lucky to have Ken in service at World Hyundai Matteson

by Elizabeth H Kiss (Country Club Hills, IL) on May 21, 2010
Salesperson: Ken Teel
Department: Service

Ken Teel has taken care of the servicing of my Sonata since I bought it in Feb 2009.  The car developed some problems and needed major repairs and through it all Ken has delivered excellent service.  He understood my frustrations and listened to my rants from time to time.  World Hyundai is lucky to have him!

Thanks,

Elizabeth Kiss


Our reply

Elizabeth,

We are lucky to have Ken and we are lucky to have you as a customer too. Thank you for your loyalty.

Best,

Scott-Dealer

World Hyundai 5 2010-05-21

Happy Hyundai Service customer from Country Club Hills

by Faysha Crosbie (Country Club Hills, IL) on December 17, 2009
Salesperson: Ken Teel
Department: Service

I brought my car in for an oil change and Ken was really attentive and courteous; He even offered to buy the waiting patron drinks.  What I appreciated the most was that he was upfront with the time it would take for the service to be completed.  I wasn't waiting longer than I expected to as I have done in the past.  Also he went over my vehicle inspection with me pointing out those services that I will need in the near future rather than trying to sell me services.  Previously I had the someone so set on trying to sell me on some random service, that he let me leave w/o telling me I needed a simple air filter change.

Overall I got the impression that the facility is trying to step up it's customer service efforts.  It is greatly appreciated.

Our reply

Faysha,

We really appreciate the kind words and will do everything we can top provide you with this type of treatment each time you arrive. We are pleased to be your Chicago Hyundai Service Center.

Best,

Scott-Dealer

World Hyundai 5 2009-12-17
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Chicago Hyundai Dealer World Hyundai Matteson. In the Matteson Auto Mall 866-488-8966.
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