Service Department Reviews from Chicago, IL

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Anthony B. of Chicago IL Reviews World Hyundai Matteson

by Anthony Beto (Chicago, IL) on November 15, 2011
Department: Service

Service is horrible!!!! No Customer service at all!!! They call and leave a message. Do not answer return calls, goes to their VM. when you do talk to a person they ask what do you want, what did they say in the message? I say that you said to call us back, that was the message. They ask again in regards to what? Ummmm my car that is there I would imagine? Then after I show them that my window does not roll down but the rest all work right in from of th service guy who by the way knows nothing about cars. tells me the mechanic looked at it and said the window lock button was on and it it all good now!!!. REALLY I have been trying to roll this window down for 2 weeks, trying the lock window button numerous times and I know it was not engaged because all the other windows rolled down. I know this is a line of BS but they do not care. Some help! No thanks. Avoid this place at all costs!!!!!!!!

Our reply

Anthony,

We're glad we were able to get all of your issues resolved. Sorry it took so long to get this corrected. We do appreciate your patience.


MICHAEL T. of Chicago IL Reviews World Hyundai Matteson

by MICHAEL TRIBETT (Chicago, IL) on October 21, 2011
Salesperson: KB
Department: Service

KB HAS ALWAYS GIVIN ME FIVE STAR SERVICE, AND THAT'S WHY I KEEP COMING BACK.

THANK YOU!


CLARENCE H. of Chicago IL Reviews World Hyundai Matteson

by CLARENCE HANNA (Chicago, IL) on October 3, 2011
Salesperson: Bob Milne
Department: Service

PROMPT SERVICE, KNOWLEGEABLE SERVICE ADVICER NEAT SHOP AND ANSWER TO QUESTIONS.


CURTIS M. of Chicago IL Reviews World Hyundai Matteson

by CURTIS MITCHELL (Chicago, IL) on September 28, 2011
Salesperson: Ken Teel
Department: Service

SERVICE WAS GREAT AND SO WAS THE SERVICE WRITER, HE'S A VERY NICE GUY! KEEP UP THE GREAT JOB.


VANESSA H. of Chicago IL Reviews World Hyundai Matteson

by VANESSA HASLERIG (Chicago, IL) on September 23, 2011
Salesperson: Bob Milne
Department: Service

I RECEIVED EXCELLENT SERVICE. BOB EXPLAINED MY SERVICE  NEEDS THOROUGHLY. MY CAR WAS SERVICED IN A TIMELY MATTER!


JOYCE H. of Chicago IL Reviews World Hyundai Matteson

by JOYCE HILL (Chicago, IL) on September 20, 2011
Salesperson: Bob Milne
Department: Service

SERVICE REP WAS VERY PROFESSIONAL AND PROMPT IN GETTING THE CAR REGISTERED FOR SERVICE. OFFERED THE CAR WASH MADE SURE I WAS HAPPY WITH A DECISION REGARDING REPLACEMENT OF THE STICKER.


Johnny B. of Chicago IL Reviews World Hyundai Matteson

by Johnny Bunch (Chicago, IL) on September 5, 2011
Salesperson: Bob Milne
Department: Service

Drives great. Have no problem with it. Drives very good. Thank you.


ANDREA D. of Chicago IL Reviews World Hyundai Matteson

by ANDREA DUNFORD (Chicago, IL) on September 2, 2011
Salesperson: KB
Department: Service

THE MOST EXPERIENCED CUSTOMER SERVICE I'LL SEEN IN YEARS WORLD HYUNDAI TAKES TIME TO LISTEN TO THE CUSTOMER AND ASSIST WITH CARE. ALTHOUGH I WAITED FOR HOURS, I STILL APPRECIATE WOULD HYUNDAI.


JONATHAN H. of Chicago IL Reviews World Hyundai Matteson

by JONATHAN HOOD (Chicago, IL) on September 2, 2011
Salesperson: KB
Department: Service

WORLD HYUNDAI HAS ALWAYS PROVIDED ME WITH THE BEST SERVICE. THEY HAVE ALWAYS BEEN ACCOMODATING WITH THE SERVICE I DESERVE AS A CUSTOMER!


PAULA K. of Chicago IL Reviews World Hyundai Matteson

by PAULA KENERSON (Chicago, IL) on September 1, 2011
Salesperson: Bob Milne
Department: Service

GREAT SERVICE, ALWAYS WILLING TO HELP!


MARCELLA B. of Chicago IL Reviews World Hyundai Matteson

by MARCELLA BLACYLOCK (Chicago, IL) on September 1, 2011
Salesperson: Bob Milne
Department: Service

BOB WAY VERY HELPFUL AND PLEASANT


RUSH S. of Chicago IL Reviews World Hyundai Matteson

by RUSH SYSE (Chicago, IL) on August 26, 2011
Salesperson: Bob Milne
Department: Service

SERVICE WAS FAST AND GREAT FOR A TRANS FLUSH AND OIL CHANGE LESS TIME THAN WHAT THEY QUOTED!


SANDRA J. of Chicago IL Reviews World Hyundai Matteson

by SANDRA JACKSON-OPOKU (Chicago, IL) on August 10, 2011
Salesperson: Bob Milne
Department: Service

THE SERVICE STAFF IS ALWAYS HELPFUL AND FRIENDLY.

 


BARBARA S. of Chicago IL Reviews World Hyundai Matteson

by BARBARA A SMITH (Chicago, IL) on June 17, 2011
Salesperson: KB
Department: Service

SIMPLY THE BEST!


KARLA P. of Chicago IL Reviews World Hyundai Matteson

by KARLA PAYNE (Chicago, IL) on June 13, 2011
Salesperson: KB
Department: Service

MADE SURE I UNDERSTOOD ALL OF THE SERVICES REQUIRED TO REPAIR MY HONDA. KB MADE SURE EVERYTHING WAS TAKEN CARE OF.


LEONARD J. of Chicago IL Reviews World Hyundai Matteson

by LEONARD JAMES (Chicago, IL) on June 4, 2011
Salesperson: Paul Skinner
Department: Service

VERY FAST SERVICE AND VERY FRIENDLY!


ALBERT G. of Chicago IL Reviews World Hyundai Matteson

by ALBERT GRANT (Chicago, IL) on May 24, 2011
Salesperson: Paul Skinner
Department: Service

I AM PLEASE WITH THE SERVICE I RECEIVE AT WORLD HYUNDAI. SERVICE PEOPLE ARE GREAT IT IS A BLESSING TO BE A PART OF WORLD HYUNDAI!


KAREN D. of Chicago IL Reviews World Hyundai Matteson

by KAREN DAVIS (Chicago, IL) on May 23, 2011
Salesperson: KB
Department: Service

THE SERVICE REP. WAS VERY POLITE AND SENSITIVE TO MY CONCERN. I AM REQUESTING COUPONS BE SENT TO MY HOME TO HELP ME WHEN PAYING FOR SERVICE REPAIRS. I DO NOT HAVE A E-MAIL SO THEREFORE I NEED COUPONS TO COME DIRECTLY TO MY HOME. I PURCHASED MY VEHICLE HERE AT "WORLD HYUNDAI". I EXPECT TO BE TREATED AS A FIRST CLASS HYUNDAI CUSTOMER :-) I WILL BE LOOKING FOR THOSE COUPONS REAL SOON! OVER ALL SERVICE WAS GREAT!


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World Hyundai Matteson

5337 Miller Circle Dr
Matteson IL 60443
(708) 983-6599

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