Reviews from Momence, IL

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Momence Hyundai buyer "I could not have been more thrilled."

by dana graves (Momence, IL) on July 22, 2011
Salesperson: Raul Castillo
Department: Sales

Dave King and Raul Castillo were great to work with.  Upon showing up at the facility Dave King welcomed us and led us to the cars we wanted to look at.  He answered some of the questions we had and then brought us into the facility to show us some other color choices since I was looking for a particular car.  We then met Raul who went above and beyond for us.  I was told that the car I would want would be very hard to find.  I left the dealership thinking I was going to have to settle for my 2nd choice.  The next day I received a phone call from Raul Castillo saying that he found the exact car I wanted in the color I wanted.  I could not have been more thrilled.  This was a great experience, especially considering it is my first time purchasing a car.  I was very thankful to work with Dave and Raul. 

Our reply

Dana,

First of all congratulations on your first new car. Thank you for allowing us to be your dealership of choice. Second, thank you again for taking the time to recognize the team's effort to get you the perfect new Hyundai. We appreciate that you took the time to share this with us and look forward to helping you in the future as well.

Best,

World Hyundai Team

Momence Hyundai Dealer


Momence IL Hyundai client says Danny made for the best experience

by henry l pilarski (Momence, IL) on June 4, 2010
Salesperson: Danny Jones
Department: Sales

I WENT TO MANY DEALERSHIPS N OUT OF ALL THEM I thought Dan was the most knowlegeable n willing to hear what I HAD TO SAY SO IF I had to buy another car I would definitely give him the first shot!

Our reply

Henry,

We appreciate you coming all the way from Momence to do business with us.


Happy Momence Illinois customer driving a new Hyundai

by Terrance Hooper (Momence, IL) on March 1, 2010
Salesperson: Danny Jones
Department: Sales

I arrived at World Hyundai for the first time on 3/1/2010 and was greeted right away by Danny jones  Danny has been an amazing salesperson with a great personality and great attitude and has made my experience great. I will do business with Danny again in the future.

Our reply

Thanks for spending the time to come in today. Danny is a great salesperson and we are lucky to have him. See you soon for your first car service.

Scott

Dealer


Happy Momence Hyundai buyer at World

by Cindy Lee Bradley (Momence, IL) on October 24, 2009
Salesperson: Korey Buchanan
Department: Sales

Great experience and service!


World Hyundai took care of us from Momence.

by TAYLOR DHOM (MOMENCE, IL) on July 17, 2009
Salesperson: Jake Jordan
Department: Sales

STAFF WAS VERY PROFESSIONAL/FRIENDLY.  They ALSO DID EVERYTHING THEY COULD TO MEET OUR NEEDS, AND SELL US A GREAT CAR.


Chris

by Chris Snapp (Momence, IL) on July 12, 2009
Department: Sales

Called to schedule a recall appt. week of 7/6/09. The service guy on the phone seemed very flustered. He put me on hold, then came back on and said he would have to call me back. I should have known....NO CALLBACK. I guess I will try the online scheduler & hope I get an answer.

Our reply

Chris,

I feel terrible about that...we have had staff issues recently (understaffed).  That's not your problem, but we have added a Service admin position and 2 additional techs last week.  I don't think the issues will continue, but I am sorry.  I have asked someone in customer service to reach out to you right away to see if we can resolve this.  Again I apologize.

Scott


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World Hyundai Matteson

5337 Miller Circle Dr
Matteson IL 60443
(708) 983-6599

Average rating for
World Hyundai Matteson:
4.90 out of 5 stars.

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