Reviews from Manteno, IL

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Manteno IL Customer Raves About World Hyundai Matteson

by Phylliss Mueller (Manteno, IL) on December 21, 2011
Salesperson: Rory Clemons
Department: Sales

RORY WENT ABOVE AND BEYOND MY EXPECTIONS! HE WENT OUT OF HIS WAY TO SEE THAT I GOT A CAR THAT FIT MY NEEDS.THIS IS THE SECOND TIME RORY HAS SOLD ME A CAR.AND IF NEEDE I WILL COME BACK TO HIM AGAIN

Our reply

World Hyundai Matteson loves to hear feedback from our guests. We will certainly share your thoughts with our team. We really appreciate you!


Another Manteno Hyundai shopper praises Mitchell and Angie

by jill trimbur (Manteno, IL) on October 18, 2011
Salesperson: Mitchell Mcferren
Department: Sales

I can't say enough good things about Mitchell & Angie! They're an incredible team! Very helpful & knowledgable!  Because of their hard work & perseverence, I finally bought my new Elantra!  After speaking to many sales associates and looking at several cars at several dealerships, these two gave me the peace of mind to make my purchase! Thank you ~ thank you ~ thank you!!!

Our reply

Jill,

What a great review of Angie and Mitchell (the Macs as we like to call them!). You captured their essence by describing them as the sales team that works hard for their guests. we are pleased to be your Manteno Hyundai Elantra dealer of choice!

Scott-Dealer


Ruth D. of Manteno IL Reviews World Hyundai Matteson

by Ruth Donaldson (Manteno, IL) on September 5, 2011
Salesperson: Bob Milne
Department: Service

Bob was wonderful, very informative with what was going on while car was being serviced.


James S. of Manteno IL Reviews World Hyundai Matteson

by James Slager (Manteno, IL) on August 9, 2011
Salesperson: Rory Clemons
Department: Sales

We purchased a new Sonata and were very pleased with the service that we received.  Rory was our sales person and was very knowledgable about the vechicles that we were looking at.All our questions were answered. He went above and beyond to help us set up our Bluelink
account.  This is the 2nd car that we purchased with this dealership and have been very happy with each purchase.  Would recommend it to family and friends.


Manteno IL Hyundai buyer says "I would definately recommend this dealer ship to my family and friends."

by FRANKLIN ONEAL (Manteno, IL) on June 14, 2011
Salesperson: Duane Jackson

When I can in I wasnt sure if I was ready to buy a car, however, after working with Duane and the rest of the World Hyundia staff I was pleasantly suprised at how hard they work to achieve all of my objectives and in getting me the best deal possible. I would definately recommend this dealer ship to my family and friends.

Our reply

Franklin,

We would be pleased to work with your family and friends when they are ready for their next car. Thank you for sharing your experience!


Best,

World Hyundai Team

Manteno Hyundai Dealer


Jen S. of Manteno IL Reviews World Hyundai Matteson

by Jen Smith (Manteno, IL) on May 2, 2011
Salesperson: Korey Buchanan
Department: Sales

Korey was great!  Enjoyed my time spent at World Hyundai and going home with a beautiful car!


MARY M. of Manteno IL Reviews World Hyundai Matteson

by MARY MURPHY (Manteno, IL) on April 19, 2011
Salesperson: KB
Department: Service

KB EXPLAINS ALL THE REQUIRED SERVICES AND LETS ME MAKE AN INFORMED DECISION.


MARY THERESA H. of Manteno IL Reviews World Hyundai Matteson

by MARY THERESA HARNESS (Manteno, IL) on April 8, 2011
Salesperson: KB
Department: Service

I'M HAVING THE CAM TAKEN OUT & PURCHASE PRICE REFUNDED & THEY ARE INSTALLING A NEW PLACTIC BOX IN THE TRUNK TODAY. THAT SHOULD TAKE CARE OF THE PROBLEM..... THEN I'LL BE HAPPY WITH MY NEW CAR ....... THEY ARE GOING TO COME TO MY HOUSE & REPLACE IT WITH AN UP GROUNDED ONE....SOUNDS GREAT!!!!


Manteno IL Hyundai buyer says price was too good to pass up

by theresa harness (Manteno, IL) on February 26, 2011
Salesperson: Kareem Aboor
Department: Sales

service was great, I never expected to buy my car today, but they were so helpful and the price was much better then I expected thank. Everyone was awesome.

Our reply

Theresa,

That's what we like to hear...we are always striving to offer the best prices and I'm glad to hear that you feel the same way!

Manteno IL Hyundai Dealer


Manteno IL Hyundai buyer has this to say "I have to say that I was very comfortable here."

by Michael J Ruffolo (Manteno, IL) on November 24, 2010
Salesperson: Sal Serio
Department: Sales

Sal was my salesman and I would like to say that not only is he a great saleman, he took his time with me, didnt make me feel rushed.  He was kind, courteous and very helpful.

Tom, the GM, also took his time with me.  He didn't pressure me into anything.  Provided me with alot of options.  I have to say that I was very comfortable here.

Thank you so much!  I will definitely be back and give alot of recommendations!

Mike Ruffolo

Our reply

Mike,

Thank you so much for the great review of Sal and Tom. Your thoughts really mean a lot to us as we continue to improve our business model with great feedback from customers like you.

Best,

Scott-Dealer


Nancy from Manteno says Al was a pro and she would recommend him to friends

by nancy swiatek (Manteno, IL) on May 31, 2010
Salesperson: Al Di Giannantonio
Department: Sales

My experience was great! Al was very professional! I would definetly refer my friends to World Hyundai!!!!!

Our reply

Nancy,

We really appreciate your comments about Al and would be honored to assist your family and friends in the future.

Best,

Scott-Dealer


Manteno IL Hyundai client says Sal made for a good experience

by Jeremy S Norton (Manteno, IL) on April 16, 2010
Salesperson: Sal Serio
Department: Sales

Good experience.


Great review by Manteno IL Hyundai clients David and Robin

by DAVID/ROBIN JOHNSON (Manteno, IL) on February 4, 2010
Salesperson: Edwin
Department: Sales

EDWIN WAS A GREAT SALESMAN GOT US WHAT WE WANTED AND HE EVEN PICKED US UP FROM MANTENO AND WAS A VERY HONEST SALESMAN AND I WOULD BUY MY NEXT CAR FROM WORLD HYUNDAI AND EDWIN

Our reply

Thank you very much for the great review.


Manteno Hyundai dealer-World Hyundai Matteson

by anthony earl (Manteno, IL) on January 21, 2010
Salesperson: Dennis Wippo
Department: Sales

Great price great people,always a pleaure to do business with.These cars last forever

Our reply

Anthony,

We think these are great cars too!


Manteno Hyundai shopper has her deal work out.

by NORA /DANIEL WENDT (Manteno, IL) on December 7, 2009
Salesperson: Brian Malpeli
Department: Sales

EDWIN - SALESPERSON

JOHN - FINANCIAL MGR

BOTH OF THE ABOVE SALES / FINANCIAL WERE AWESOME TO US AND OUR BOYS.  THEY WERE WILLING TO WORK WITH US TO MAKE SURE WE GOT THE CAR WE WANTED AT THE CLOSEST POSSIBLE PAYMENT.  I WOULD DEFINATELY RECOMMEND TO THEM.

ON THE OTHER HAND - TERI THE SALES MANAGER TOLD US OVER THE PHONE THAT SHE COULD SELL THE CAR TO US FOR AN OUT THE DOOR PRICE OF $19,200 AND WHEN WE ARRIVED, WE WERE TOLD THAT WAS NOT POSSIBLE.  THIS IS QUITE A DISAPPOINTMENT SINCE SHE WAS WELL AWARE THAT WE NEEDED OUR PAYMENT TO BE UNDER $400 AND THAT WE WERE INTERESTED IN ANOTHER DEALERSHIP.  THE CONSTANT PHONE CALLS, I FOUND TO BE REALLY ANNOYING.  THIS DEAL WAS VERY VERY CLOSE TO NOT HAPPENING BECAUSE OF THIS SALES MANAGER NOT BEING ABLE TO KEEP HER QUOTE.  CONVENIENTLY, SHE LEFT WHEN WE CAME TO PICK UP THE CAR - EVEN THOUGH SHE MADE SURE TO CALL US TO VERIFY THE APPOINTMENT.   EDWIN HAD THE DEAL UNDER CONTROL, AND PROBABLY WOULD HAVE BEEN FINE WITHOUT HER!

BAD REVIEWS TRAVEL FASTER THAN GOOD REVIEWS - BE CAREFUL TERI, YOU ALMOST BLEW IT FOR THE REST OF YOUR TEAM!

NORA WENDT

Our reply

Nora and Daniel,

I read you loud and clear...we will discuss the phone conversation you had and make sure that something like that does not happen again. I am happy to hear things worked out in the end though. Thanks for having the patience to hang in til the deal went your way.

Best,

Scott


Hyundai Manteno review of World Hyundai

by steven swiatek (Manteno, IL) on October 13, 2009
Salesperson: Mark Artibey
Department: Sales

Mark was great. Very honest and informative! Great experience!


uuy

by Amanda H (Manteno, IL) on September 21, 2009
Salesperson: Mark Artibey
Department: Sales

I had horrible service from the start.  I was told to come in because they has 20 Santa Fe's on the lot (all in which were roughly $13000 and under 40,000miles-by Melissa).  When I get there, I was shown only 5 and somehow when I went to make a deal, I was told "I'm sorry that car is $21,000".  Then the origional saleman ran my credit without my approval.  I told him I DID NOT want to finance.  I asked to speak to a manager.  Mark comes along and just as I thought things were getting better, he proceeds to show me a vehicle again above my price range.  Somehow he convinces me since I was already approved for financing, I should just financed.  I get frustrated because I did not approve anyone to run my credit.  Some other guy comes out and somehow tries to insist, without backing down, that I should buy 2 cars.  I tell him repeatedly that I did not want 2 cars.  I get so upset that I demand to speak to the owner.  I met with Brian and thought things were getting better (again).   I was told they would detail my car  (among other things) and all would be good.  WRONG. They let me leave on an empty tank of gas, a screw in the tire, and no air conditioning.  Okay, no big deal right?  Part of the plan was to get new tires because I was smart enough to look at them and one tank of gas...I can cough it up on my own.   Well I drop my car off on a thursday to get it cleaned, ect and was told I would have it back on Friday.  My replacement car had no gas either.  It was so bad that I pulled out of the dealer with the light on.  After my constant calling (to Mark because they kept my licence by accident) they say my car won't be ready till monday now.  I go get it  monday (today) and it was disgusting.  It was not detailed at all.  So I make a trip out there for nothing (but to waste my own gas again) So then I ask for my licence back, but no one can find it.  The "partner" of the business, Brian,  is a jerk and talks to people and takes calls while I am standing in front of him wondering what is going to happen with my licence.  Another salesmand says "oh please don't make a bad remark on this website because none of us will hear the end of it then.  I still don't have my car back. I can make a list of names at this dealership that treated me like crap.  Mark conned me into making a great review about him last time, but I was under the impression he was actually helping me.  The second I signed for the car, it was like pulling teeth to locate him. 

Our reply

Amanda,

You were 100% in the right for talking about us like this. We dropped the ball on you and it was all within our power to handle properly. I am so sorry this had to happen. In the future if there is anything that we can do for you, please contact me directly at 773-491-9555.

Scott


World Hyundai Matteson Review

by Roger L Snader (Manteno, IL) on September 12, 2009
Salesperson: Danny Jones
Department: Sales

great job.


A 5 Star review of Chicago Hyundai Dealer World Hyundai

by amanda hulet (Manteno, IL) on September 5, 2009
Salesperson: Mark Artibey
Department: Sales

I had excellent service.  He showed me what I was looking for in the price range, mileage, and color.  His personality was extremely exciting and humorous.  I would definitely come back to him when I look for another vehicle and refer him to my friends and family


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World Hyundai Matteson

5337 Miller Circle Dr
Matteson IL 60443
(708) 983-6599

Average rating for
World Hyundai Matteson:
4.90 out of 5 stars.

4346 reviews already posted on this site!

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