Reviews from Des Plaines, IL

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World Hyundai Staff Gets Des Plaines Customer Approved

by Stephanie Pilet (Des Plaines, IL) on January 30, 2012
Salesperson: David King
Department: Sales

Thanks to david King and the crew , they did a wonderful job of getting me approved , I appreciate the efforts in them getting me approved on the car that I wanted.

Our reply

Whenever a customer ebters our dealership, we want them t drive away in the vehicle of their dreams no matter what. Thank you for your comment and come back soon to World Hyundai Matteson!


Mary T. of Des Plaines IL Reviews World Hyundai Matteson

by Mary Thomas (Des Plaines, IL) on October 6, 2011
Salesperson: Chris Mashburn
Department: Sales

christopher was very helpful worked with me and gave me time to think about what i was doing and how a new car will help me this is my frist time comeing  to world hyundai and i wish i found them sooner thank u world hyundai and will be back and tell all my friends and co worker about you!!!!!!!!!!!!!!!!


DENISE H. of Des Plaines IL Reviews World Hyundai Matteson

by DENISE E HANKS (Des Plaines, IL) on September 16, 2011
Salesperson: Nathan Myers
Department: Sales

My experience was great!!! Everything was done in a professional and timely manner. I would recommend this facility. Thanks again for everything, and I LOVE MY HYUNDAI SONATA!!!! :)


Desmond F. of Des Plaines IL Reviews World Hyundai Matteson

by Desmond Fearon (Des Plaines, IL) on August 13, 2011
Salesperson: Angela McFerren
Department: Sales

my sales lady is the best of the best in the bissness she take very good care of me onehondred percent fearly well one of the best you got


Hilda L. of Des Plaines IL Reviews World Hyundai Matteson

by Hilda M Levin (Des Plaines, IL) on April 13, 2011
Salesperson: Rory Clemons
Department: Sales

Rory clemens and World Hyndai provided excellent service, they did everything possible to get me into a pre-owned low miles vehicle. Out standing customer service i would recommend this dealership to all customers....


Diana R. of Des Plaines IL Reviews World Hyundai Matteson

by Diana Range (Des Plaines, IL) on March 30, 2011
Salesperson: Dennis Wippo
Department: Sales

Dennis cut us the best deal on the very elusive New 2011 Hyundai Elantra.  Communication was friendly and curtious.  He took the time to answer all of my questions. The car I was promised was not at the dealer when it was supposed to be, however, Dennis offered to personally deliver the car to my home when it arrived.  I will tell my friends and family members to consider dealing with World Hyundai and Dennis for any purchases.


All the way from Des Plaines to service her vehicle at Matteson Hyundai dealership

by MADELINE RAMOS (Des Plaines, IL) on March 14, 2011
Salesperson: Bob Milne
Department: Service

EXCELLENT SERVICE AND OUTSTENDING CUSTOMER SERVICE. THANK WORLD HYUNDAI AND YOUR SERVICE CREW!

Our reply

Madeline,

That is quite a trip you make to get your car serviced at our dealership. Thank you for allowing us to serve you.

Best,

Scott-Dealer


Des Plaines not happy

by Danielle L Young (Des Plaines, IL) on March 7, 2011
Salesperson: Korey Buchanan
Department: Sales

I wrote a review when I got the car cause they have you do it right there. Its now been a little over a week and let me tell you they are the worst I've ever been to. They kept me there for about 5hrs trying to get me into a car with a ton a miles and not anything like what I wanted. I took a Chevy HHR (absolutely not what I wanted) they then call Monday morning saying they couldn't get it financed send more info. Hold on I drove the car off the lot and they took my 3,000.00 cash no problem. I didnt lie about anything, told them my paycheck stubs are different and that wasnt a problem till after they had my money. I had no problem bringing there crap back, but then I get there which i live 51miles from, and Camile then says I have to wait till after 1pm. I finally got my check and cashed it. 10 dollar short if what I walked into the crap dealership with. They probaly wont publish this but if by chance they do RUN!!!!!!!!!

Our reply

Ms. Young,

It is certainly a shame that we were not able to use the documents that you provided us to secure your financing. Unfortunately, the lenders are very strict about the type of documents consumers provide in order to receive financing. I'm also sorry that the late model HHR we offered was not up to your standards. Often times the bank dictates what we are able to provide customers and it sounds like that is what happened. We are truly sorry that you are unsatisified.


Des Plaines shopper talks about Korey

by Danielle Young (Des Plaines, IL) on February 26, 2011
Salesperson: Korey Buchanan
Department: Sales

I had Korey for my salesperson. He was very helpful and patient with me. They were able to work with my bad credit and got me a car I can see paying for. I would reccomend them.


Our reply

Danielle,

Sorry we weren't able to provide you with our normal "5 star" experience, but I am glad to hear that we could help you and that you would recommend us to your friends. If you have any concerns please feel free to contact us at 708.983.6500.


Best,

Scott


"Our experience with your dealership was very nice" Des Plaines IL customer

by JOHN R RUFO (Des Plaines, IL) on October 1, 2010
Salesperson: Issac Houston
Department: Sales

Our experience with your dealership was very nice.  Our salesperson Isaac was very pleasant, informative and understanding in meeting our needs. 


Des Plaines Hyundai shopper will send all of her frineds and family to World Hyundai in the Matteson Auto Mall

by Stephanie A Moye (Des Plaines, IL) on June 7, 2010
Salesperson: Mike Houston
Department: Sales

Mike was extremely friendly! His customer service was awesome! This was my daughter 1st car after graduating from high school and I doubted Mike's advice for me to co-sign! I'm so glad I listen ti him and he made my daughter's weekend the best she has ever had! I really appreciate all that he has done and he is a wonderful sale's rep. and I will forward all that I know to World Hyundai to see Mike Houston!!


Thanks Mike and me and Qwanisha again appreciate your customer service!!!

Our reply

Stephanie,

We are very pleased to hear how well it went for your daughter. We are happy to be part of her first car buying experience.

Best,

Scott-Dealer


Des Plaines Jeep buyer has quality experience at World Hyundai

by DAVID D Reitz (Des Plaines, IL) on October 12, 2009
Salesperson: Sal Serio
Department: Sales

Sal did a great job selling the Jeep. Sal know all right information. It was good experance. Need more Finance help. Sal is great saleman!

Our reply

We appreciate you coming from Des Plaines for your Jeep!


2007 Hyundai Veracruz Limited for a favorite customer from Des Plaines who came all the way to World Hyundai

by Barbara R Cotsiopoulos (Des Plaines, IL) on August 24, 2009
Salesperson: Jake Jordan
Department: Sales

Excellant communication and service.  Explained everything about the car and all the extras. Would recommend anyone to ask for him. 


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World Hyundai Matteson

5337 Miller Circle Dr
Matteson IL 60443
(708) 983-6599

Average rating for
World Hyundai Matteson:
4.90 out of 5 stars.

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