Finance and credit
Salesperson: Yedi Israelhi,eveidentLy we signed a paper while in finance dept that ''BECAUSE WE ARE IN THE CREDIT REPAIR PROGRAM''...a device was placed on our starter [not the gps we were told about]BUT A DEVICE that locks the starter if we are late on our payment...cant start the car...this is all good...BUT I FEEL WE SHOULD HAVE BEEN TOLD ABOUT THIS BY FINANCE DEPT WHEN WE SIGNED THE PAPER..THE FINANCE COMPANY WE HAVE HAD TO TELL US THIS..MIGHT WANT TO TELL CUSTOMERS THIS..
Robert and Beatrice,
We apologize for any misunderstand or misinformation regarding the required device for your vehicle. There is no question that we need to make sure our guests are informed of this installation. I assure you that we have discussed this as a team and it will not happen again. Thank you for bringing it to our attention.
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