i see MY previous derogatory reveiew i made was deleted..as will this one be im sure..steve was great..we came today because you said you would fix problems and make sure we were happy...threatening to take our car back and send us home in a cab...wasnt what we thought would happen..we are thank-full for the banks credit repair program,that allowed us to buy a car...however my suggestion to you is..theres many people struggling in these hard economic times..job loss..etc..in order to actually make this program available to YOUR customers,,and help more people as YOUR STORES ads read..make sure you have more than ONE CAR per lot that qualifies for this credit repair program...and treat the people the same way you would a person with a 700 CREDIT score..send the car you put them in,off the lot the same way you would a new car...not like they should just be happy they got a car,and ignore basic courtesys[oil changes-fluids filled-gas-detailing,etc..]it makes the used car owner feel humiliated...we are GOOD PEOPLE who had some credit problems..work hard everyday for a living..dont take anything from anyone for free...COMMON COURTESY GOES A LONG WAY..