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by Darla M Brenton (Carlisle, IN) on October 2, 2009
Salesperson: Dennis Wippo
Department: Sales

Was told that if I came up here that I was gaurenteed to get a Sanata at what I was available to pay at around $400 payment then was only shown two cars for choices of what I could pay.  I was really upset and had to work really hard to finally even get a decent deal thanks to Dennis who had not lied to me about things.  I was really upset that we drove four hours one way to spend three hours to even get things going.  The person I spoke to before I left home had gtd me that this wouldn't happen, I don't feel Dennis was at fault for what happened.

Our reply

Darla,

Although you eventually did a vehicle, I agree that you should not have had to have gone through this aggravation. Thanks to your sales rep Dennis, it worked out. Next time we need to work more closely with you and your needs right from the beginning.

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World Hyundai 2 2009-10-02
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