My wife and I have purchased 2 vehicles from World Hyundai. I bring both vehicles to your service dept for the required maintenance. I like to deal only with Roy. I trust his knowledge and expertise. He does not BS or blow smoke. As a senior I really appreciate this. Some of the people that worked for you in the past did BS and blow smoke. Its a breath of fresh air to deal with a person of his caliber. Honesty is the best policy and as long as you strive for that, you will go a long way. Hire more people like Roy and you will.