Antoinette is one satisfied Hazel Crest Hyundai customer

by antionette walker (Hazel Crest, IL) on June 17, 2010
Salesperson: Edwin
Department: Sales

I went to Family Hyundai and was very dissatisfied with the service I received.  Hunter the sales consultant explain to me I needed a cosigner after my credit was pulled. So, my dad was willing to cosign for me he call and gave his information. Hunter told my dad he would call him back and he never did. I called later on that day and he told me had a customer in front of me he would call me back and he never did. I called the next day to ask to speak to Hunter I was on hold for awhile and then was directed to his voicemail left a message and has yet to receive a call back. So, I then called Donetta she is the sales consultant who greeted me when I came in the Tinley Park and started my application and she told me the application was denied. In about two hours Melissa from World Hyundai called me and told she had good news I was approved at World Hyundai. She ask me when was I able to come in and what to bring when I came in. I arrived at World Hyundai and Edwin greeted me once I got out of the car took me in to meet Christian. Christian then turn  me over to Edwin because he was working with a customer. Edwin said we can put you in 2010 Hyundai Elantra with no money down and you dad as the co-signer. I did the test drive a we came back and talk about the numbers. The numbers came out ok for me and now I'm  a proud owner of a 2010 Hyundai Elantra.      WORLD HYUNDAI IS NUMBER 1

Our reply

Antionette,

I'm sorry you had to take the long route in order to get your new Elantra, but the good news is you are a proud owner now. Don't be too harsh on our competitors, they try really hard for the most part for their customers BUT, no one works as hard as we do!

We can't thank you enough for the great testimonial!

Best,

Scott-Dealer

PS We're proud to be thought of as a Tinley Park Hyundai dealer too!


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World Hyundai Matteson

5337 Miller Circle Dr
Matteson IL 60443
(708) 983-6599

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